Frequently Asked Questions
Can I use this kit for all pets and different fur coat types?
Yes. The 7-in-1 system works flawlessly on all breeds and coat types - short, long, curly, or thick undercoats. The multiple attachments ensure you get professional results every time.
Is the table suitable for large dogs?
Yes! The ProGroom Elite Table supports pets up to 100 kg, making it perfect for small to large dogs and even cats.
How often should I groom my pet?
Regular grooming is recommended every 4-6 weeks, depending on your petβs breed and coat type.
Does the table require assembly?
Only minimal setup is needed, Simply unfold the legs, attach the grooming arm, and itβs ready to use. No tools required!
How does this kit solve the problem of hair mess?
It eliminates the clean-up! The powerful, integrated vacuum system captures 99% of all hair directly into the bin as you groom. No mess on the floor, no hair on your clothes.
Does this have a dryer?
This kit does not include a dryer.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
What is your refund policy?
We offer a 30 day money back guarantee. If youβre not completely satisfied, just reach out and weβll make it right. For more information, visit our βRefund Policyβ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, youβll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the βTrack Your Orderβ page at the top of the website or in the website menu if youβre on a mobile device.Β
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at support@pawsandpurrz.com.au
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24-48 hours during weekdays.