Frequently Asked Questions
How do I know which size to order?
Measure each section of your couch separately (width Γ length), then choose a panel that is 20β30cm larger than your measurement. This gives you enough extra fabric to tuck in for a secure, clean fit.
Is it safe for pets and kids?
Absolutely! The cover protects your furniture from pet hair, claws, spills, and everyday messesβperfect for busy Aussie homes.
How do I clean it?
Easy care! Itβs machine washable or hand wash friendly. Do not bleach or iron. Simply toss it in the wash and itβs ready to go.
Will it stay in place on my sofa?
Yes. The integrated rubberised non-slip backing grips both fabric and leather sofas securely. Tucking the edges into cushion gaps adds extra stability. For very active pets, minor readjustments may be needed from time to time.
How do I clean it?
Machine wash cold on a gentle cycle, tumble dry on low heat. Do not bleach or iron. It comes out looking and feeling like new β every wash.
is it warm enough for winter?
Definitely. The thick, dense faux rabbit fur pile adds real warmth and insulation to your seating, making it especially cosy through autumn and winter.
What if it doesnβt fit my sofa?
No worries! If the cover isnβt right for your furniture, you can take advantage of our 30βDay Risk-Free Money Back Guarantee.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, youβll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the βTrack Your Orderβ page at the top of the website or in the website menu if youβre on a mobile device.Β
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at support@pawsandpurrz.com.au
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24-48 hours during weekdays.